Terms of Service

Last Updated: March 13, 2026

These Terms of Service (“Terms”) govern your access to and use of the website elaywave.com, the application app.elaywave.com, and all related services, software, tools, and features provided by Elaywave Limited (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

1. Company Information

The Services are operated by:

Elaywave Limited

Company Registration No.: 17072173

95 Mortimer Street

London W1W 7GB

England, United Kingdom

Contact email: info@elaywave.com

2. Description of Services

Elaywave provides an artificial intelligence-powered platform that allows users to process and generate audio and voice-based content using AI technologies.

Available functionalities may include, but are not limited to:

AI Speech-to-Text
AI Voiceover generation
AI Voice Isolation
AI-based audio processing tools

Services are accessible via:

elaywave.com
app.elaywave.com

The features and capabilities of the Services may change, expand, or be modified at any time.

3. Account Registration

To access certain features of the Services, users must create an account.

By registering an account, you agree that:

The information you provide is accurate and complete
You are responsible for maintaining the confidentiality of your login credentials
You are responsible for all activities that occur under your account
You will notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Eligibility

By using the Services, you confirm that:

You are at least 18 years of age
You have the legal capacity to enter into a binding agreement
Your use of the Services complies with applicable laws and regulations

5. User Content

Users may upload, submit, or process content through the Services, including:

Audio files
Voice recordings
Text inputs
Generated audio outputs

You retain ownership of the content you upload or submit.

By submitting content to the Services, you grant Elaywave a limited, non-exclusive, worldwide license to process that content solely for the purpose of providing the Services.

You are solely responsible for the content you upload and must ensure that you have all necessary rights, permissions, and licenses.

6. Acceptable Use

You agree not to use the Services to:

Violate any applicable law or regulation
Infringe the intellectual property rights of others
Upload or process illegal, harmful, or abusive content
Impersonate another person or entity
Generate deceptive or fraudulent audio content
Attempt to reverse engineer or exploit the platform
Interfere with the operation or security of the Services

We reserve the right to suspend or terminate accounts that violate this section.

7. Credits and Payments

Certain features of the Services require the purchase of usage credits or tokens.

Our platform offers a Flexible Plan, allowing users to purchase a selected number of tokens or credits depending on their needs.

Users may enter a desired amount of credits, and the corresponding price will be calculated within the platform.

Full pricing details are available directly within the platform interface.

All payments must be completed before credits are issued.

8. Credit Usage

Credits are used to access AI processing features available within the platform.

Each operation performed within the Services may consume a specific number of credits depending on the type of processing performed.

Detailed usage calculations are available within the application interface.

Credits:

Are non-transferable
Have no cash value
Cannot be exchanged for currency

Additional details regarding credit usage may be described in a separate Credits Usage Policy.

9. Refund Policy

Due to the computational nature of AI processing and the immediate allocation of digital credits, purchases may be non-refundable except where required by applicable law.

Refund eligibility and conditions may be described in the separate Refund Policy published on our website.

10. Intellectual Property

All intellectual property rights related to the Services, including but not limited to:

Software
Platform design
Branding
Documentation
Website content

are owned by Elaywave Limited or its licensors.

Users are granted a limited, non-exclusive, non-transferable license to access and use the Services solely in accordance with these Terms.

Users may not:

Copy or reproduce platform software
Reverse engineer the system
Redistribute or resell the Services without authorization

11. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted or error-free operation.

The Services may occasionally be unavailable due to:

Maintenance
System upgrades
Infrastructure issues
Third-party service disruptions

Elaywave shall not be liable for temporary service interruptions.

12. Limitation of Liability

To the fullest extent permitted by law, Elaywave Limited shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits or revenue
Loss of data or content
Service interruptions
Errors or inaccuracies in AI-generated outputs

Users acknowledge that AI-generated outputs may contain inaccuracies and should be reviewed before use.

13. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

Elaywave makes no warranties, express or implied, including but not limited to:

Fitness for a particular purpose
Merchantability
Accuracy of AI-generated results
Uninterrupted service availability

Users assume full responsibility for how they use the Services and generated outputs.

14. Account Suspension and Termination

We reserve the right to suspend or terminate accounts if users:

Violate these Terms
Engage in abusive or illegal activity
Attempt to exploit the platform
Interfere with system security

Termination may occur without prior notice where necessary to protect the integrity of the platform.

15. Changes to the Services

We may modify, update, or discontinue any part of the Services at any time without prior notice.

We are not liable for changes that affect the availability of certain features.

16. Changes to These Terms

We may update these Terms from time to time.

When changes occur, the “Last Updated” date will be revised.

Continued use of the Services after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

For questions regarding these Terms, please contact: