Credits are the core usage currency across all Elaywave services.
Each AI action — whether transcribing audio, generating voiceovers, or isolating vocals — consumes credits based on the workload.
Credits usage depends on:
• Audio length or text size
• Selected service and processing complexity
• Output format and quality level
This approach ensures transparent pricing and allows you to clearly understand how your balance is spent.
If your credits balance reaches zero, you will not be able to start new processing tasks.
However, your account and previous results will remain fully accessible.
You can instantly:
• Use the flexible payment option
• Upgrade to a larger credits plan
There is no downtime or waiting period — credits are added immediately after payment.
Flexible payment allows you to choose exactly how much you want to spend.
You simply enter an amount in euros, and Elaywave automatically calculates how many credits you will receive.
This option is ideal if:
• Your usage varies from month to month
• You want full budget control
• You prefer not to commit to a fixed plan
Everything is calculated in real time and clearly displayed before checkout.
Elaywave currently supports credit and debit card payments.
Additional payment methods may be available depending on your region and are shown during checkout.
All payments are processed securely using industry-standard encryption.
Your payment details are never stored on our servers.
Credits purchases are generally non-refundable once they have been credited to your account.
This is because credits provide immediate access to digital services.
If you believe there has been a billing error or technical issue, our support team is here to help.
You can contact us anytime at support@elaywave.com for assistance.
No, Elaywave credits do not expire.
You can use them whenever you need, without worrying about monthly limits or deadlines.
This makes Elaywave especially convenient for users with:
• Irregular workloads
• Seasonal projects
• Long-term planning needs
Your credits stay in your account until they are used.
Yes, your dashboard provides full visibility into your account activity.
From your panel, you can:
• View your current credits balance
• Track usage per service
• Review payment and invoice history
This transparency helps you manage costs and optimize how you use Elaywave services.